Help & Support

Getting Started

Welcome to Mail Automation Tool! Here's how to get started:

Configure your SMTP settings in the Settings page
Import your subscribers or add them manually
Create segments to organize your audience
Choose from pre-built templates for your campaigns
Set up automation workflows to engage subscribers

Frequently Asked Questions

How do I import subscribers?

Go to the Subscribers page and click "Import". You can upload an Excel file (.xlsx) with columns for name, email, and tags.

Can I schedule campaigns?

Yes! When creating a campaign, choose "Schedule" and set your desired date and time.

How do automation workflows work?

Automation workflows let you create triggered email sequences. For example, send a welcome email when someone subscribes, then follow up after a few days.

Contact Support

Need help? Get in touch with our support team:

Email: support@mailautomation.com

Phone: 1-800-MAIL-HELP

Hours: Monday-Friday, 9 AM - 6 PM EST